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~subject:"Theorie"
~person:"Strandvik, Tore"
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Dienstleistungsmarketing : Konzeptionen und Anwendungen
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A comparison of episode performance and relationship performance for a discrete service
Strandvik, Tore
- In:
Dienstleistungsmarketing : Konzeptionen und Anwendungen
,
(pp. 111-139)
.
1995
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