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~isPartOf:"International journal of globalisation and small business : IJGSB"
~isPartOf:"International journal of services and operations management"
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Automotive services industry
5
Kfz-Gewerbe
5
Bicycle
1
Branchenentwicklung
1
Customer satisfaction
1
Customer service
1
Customer value
1
Dienstleistungsqualität
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Bagodi, Virupaxi
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Garg, Suresh
1
Mahanty, Biswajit
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Rajagopal
1
Royer, Susanne
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Sharma, Rishu
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International journal of globalisation and small business : IJGSB
International journal of services and operations management
The second automobile revolution : trajectories of the world carmakers in the 21st century
23
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Grundlagen der Automobilwirtschaft : das Standardwerk der Automobilbranche
7
International journal of automotive technology and management : IJATM
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
The journal of structured finance
5
Handbuch Automobilbanken : Finanzdienstleistungen für Mobilität
4
The American economic review
4
Finanzierung, Leasing, Factoring : FLF
3
Handelsforschung
3
Journal of business economics : JBE
3
Journal of international marketing and marketing research
3
Orientierungen zur Wirtschafts- und Gesellschaftspolitik
3
Services marketing quarterly
3
The journal of industrial economics
3
Applied economics letters
2
Behavioral Branding : wie Mitarbeiterverhalten die Marke stärkt
2
Betriebs-Berater : BB
2
Handbuch Multi-Channel-Marketing
2
Harvard-Business-Manager : das Wissen der Besten
2
Hitotsubashi journal of economics
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Industrial relations : a journal of economy & society
2
International journal of retail & distribution management
2
International journal of services, economics and management
2
Journal of marketing channels : ... distribution systems, strategy, and management
2
Journal of marketing research : JMR
2
Journal of retailing and consumer services
2
Management of service businesses in Japan
2
Marktstrategische Veränderungen in der Hersteller-Handels-Dyade
2
Mastering the Automotive Challenges
2
Monthly labor review : MLR
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Quantitative marketing and economics : QME
2
Service quality and management
2
World review of entrepreneurship, management and sustainable development
2
African journal of economic and management studies : AJEMS
1
American economic journal
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ECONIS (ZBW)
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Performance optimisation of automobile service centre using Taguchi approach
Sharma, Rishu
;
Garg, Suresh
- In:
International journal of services and operations management
12
(
2012
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10009570268
Saved in:
2
Desingning and pre-testing a questionnaire for two-wheeler services
Bagodi, Virupaxi
;
Mahanty, Biswajit
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 348-377
Persistent link: https://www.econbiz.de/10009376028
Saved in:
3
Effects of customer services efficiency and market effectiveness on dealer performance
Rajagopal
- In:
International journal of services and operations management
5
(
2009
)
5
,
pp. 575-594
Persistent link: https://www.econbiz.de/10003884853
Saved in:
4
Independent entrepreneurs as an obsolete model? : considerations for the European automotive repair and service markets
Royer, Susanne
;
Stratmann, Uwe
- In:
International journal of globalisation and small …
2
(
2007
)
1
,
pp. 47-65
Persistent link: https://www.econbiz.de/10003535607
Saved in:
5
Insights from practice : is dealer protection good for consumers?
Whiteman, John
- In:
International journal of globalisation and small …
2
(
2007
)
1
,
pp. 107-114
Persistent link: https://www.econbiz.de/10003535633
Saved in:
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