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~subject:"Dienstleistungsmanagement"
~type_genre:"Lehrbuch"
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Dienstleistungsmanagement
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Kundendienstmanagement : Dienstleistung, Kundendienst, Servicestrukturen und Serviceprodukte ; Aufgabenbereiche und Organisation des Kundendienstes
Harms, Volker
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1999
Persistent link: https://www.econbiz.de/10001397680
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