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type_genre:"Accompanied by computer file"
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Entwicklung eines Klassifikations-Frameworks für Digitale Industrielle Produkt-Service-Systeme (DIPS²) : – zur Identifikation von Geschäftsmodellen für kleine und mittlere Unterneh...
Waidelich, Lukas
-
2019
Persistent link: https://www.econbiz.de/10012054561
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2
Gemba walks for service excellence : the step-by-step guide for identifying service delighters
Petruska, Robert
-
2012
Persistent link: https://www.econbiz.de/10009582262
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3
Superior customer value : strategies for winning and retaining customers
Weinstein, Art
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2012
-
3rd ed
Persistent link: https://www.econbiz.de/10009525475
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4
After Sales Service : Geschäftsbeziehungen profitabel gestalten
Pepels, Werner
(
ed.
);
Blümelhuber, Christian
(
contributor
)
-
2007
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10003438732
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