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~isPartOf:"Journal of air transport management"
~isPartOf:"Service business"
~isPartOf:"Tourism and hospitality research : the surrey quarterly review"
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Tourism employees
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Journal of air transport management
Service business
Tourism and hospitality research : the surrey quarterly review
International journal of hospitality management
171
International journal of contemporary hospitality management
94
Tourism management : research, policies, practice
41
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
26
Tourism management perspectives : TMP
22
The service industries journal
10
Tourism and hospitality research : THR
10
Journal of travel and tourism marketing
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Journal of hospitality and tourism insights
8
Lifelong learning for tourism : concepts, policy and implementation
8
The journal of services marketing
8
The international journal of human resource management
6
Economic research
5
Journal of business research : JBR
5
The Cornell hospitality quarterly
5
Tourism economics : the business and finance of tourism and recreation
5
Cogent business & management
4
European business ethics cases in context : the morality of corporate decision making
4
Journal of business ethics : JOBE
4
Journal of service research : JSR
4
Report / International Labour Conference
4
Tourism review : the official journal of the AIEST
4
Administrative Sciences : open access journal
3
CEDEFOP panorama series
3
Cornell hospitality quarterly : CQ
3
Discussion paper series / IZA
3
Employee relations
3
European research studies
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of family business management : JFBM
3
Journal of management research
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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1
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
13
(
2019
)
4
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
Saved in:
2
Theft in the hotel workplace : exploring frontline employees' perceptions towards hotel employee theft
Goh, Edmund
;
Kong, Sandra
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
4
,
pp. 442-455
Persistent link: https://www.econbiz.de/10011976120
Saved in:
3
I know you are suffering from burnout : the moderated mediation effects of "leisure benefits" and "leisure coping" on the burnout model of flight attendants
Cheng, Tien-Ming
;
Chang, Shu-Yun
;
Chan, Yin-Yun
- In:
Journal of air transport management
71
(
2018
),
pp. 119-129
Persistent link: https://www.econbiz.de/10011902732
Saved in:
4
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
Saved in:
5
Customer citizenship as a reaction to hotel's fair treatment of staff : service satisfaction as a mediator
Zoghbi-Manrique-de-Lara, Pablo
;
Suárez-Acosta, Miguel A.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 190-203
Persistent link: https://www.econbiz.de/10011711584
Saved in:
6
Error management culture and turnover intent among food and beverage employees in deluxe hotels : the mediating effect of job satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
11
(
2017
)
4
,
pp. 785-802
Persistent link: https://www.econbiz.de/10011915008
Saved in:
7
Hotel general managers' perceptions of CSR culture : a research note
Holcomb, Judy L.
;
Smith, Scott
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
4
,
pp. 434-449
Persistent link: https://www.econbiz.de/10011846712
Saved in:
8
Outcomes of job crafting among flight attendants
Karatepe, Osman M.
;
Eslamlou, Aram
- In:
Journal of air transport management
62
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011721944
Saved in:
9
The followership of hotel employees and the relationship between occupational burnout, job stress, and customer orientation : targeting the hotel service providers at luxury hotels
Kang, Jae-wan
;
Heo, Jeong-ho
;
Kim, Joon-ho
- In:
Tourism and hospitality research : the surrey quarterly …
16
(
2016
)
4
,
pp. 345-358
Persistent link: https://www.econbiz.de/10011628857
Saved in:
10
Transformational leadership : relationship to job stress and job burnout in five-star hotels
El-Bayoumi Salem, Islam
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
4
,
pp. 240-253
Persistent link: https://www.econbiz.de/10011490027
Saved in:
11
Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.
;
Noor Hazlina Ahmad
;
Ling, Tan Cheng
- In:
Service business
9
(
2015
)
2
,
pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
Saved in:
12
Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung
;
Jung, Dong-il
;
Lee, Jung Seung
- In:
Service business
7
(
2013
)
4
,
pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
Saved in:
13
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
14
Y-ers, X-ers and Boomers : investigating the multigenerational (mis)perceptions in the hospitality workplace
Zopiatis, Anastasios
;
Krambia-Kapardis, Maria
; …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
2
,
pp. 101-121
Persistent link: https://www.econbiz.de/10009699625
Saved in:
15
Core self-evaluations, exhaustion, and job outcomes : a study of frontline hotel employees in Iran
Karatepe, Osman M.
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
4
,
pp. 248-257
Persistent link: https://www.econbiz.de/10009408563
Saved in:
16
Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
2
,
pp. 148-159
Persistent link: https://www.econbiz.de/10009237610
Saved in:
17
Antecedents and outcomes of flight attendants' job satisfaction
Ng, Siew Imm
;
Sambasivan, Murali
;
Siti Zubaidah
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 309-313
Persistent link: https://www.econbiz.de/10009408959
Saved in:
18
The antecedents and consequences of job stress of flight attendants : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
Journal of air transport management
17
(
2011
)
4
,
pp. 253-255
Persistent link: https://www.econbiz.de/10009408982
Saved in:
19
An analysis of Zimbabwean hotel managers' perspectives on workforce diversity
Mkono, Muchazondidda
- In:
Tourism and hospitality research : the surrey quarterly …
10
(
2010
)
4
,
pp. 301-310
Persistent link: https://www.econbiz.de/10008798381
Saved in:
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