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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Customer satisfaction"
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Search: subject_exact:"Loyalität von Mitarbeitern"
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Customer satisfaction
Employee retention
19
Mitarbeiterbindung
19
Quality management
12
Qualitätsmanagement
12
Arbeitszufriedenheit
10
Job satisfaction
10
Confidence
4
Führungsstil
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Kundenzufriedenheit
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Leadership style
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Vertrauen
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job satisfaction
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organisational commitment
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total quality management
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Jyoti, Jeevan
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Mohapatra, Pratap K.
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of hospitality marketing & management
7
Journal of business research : JBR
4
Journal of service management
4
The journal of services marketing
4
International journal of contemporary hospitality management
3
International journal of hospitality management
3
Journal of retailing and consumer services
3
Journal of service research : JSR
3
The service industries journal
3
Vision : the journal of business perspective
3
Career development international : the journal for executive, consultants, academics and individuals
2
Corporate social responsibility and environmental management
2
International journal of Indian culture and business management
2
International journal of applied business and economic research
2
International journal of business excellence
2
International journal of human resource management
2
International journal of process management and benchmarking : IJPMB
2
International journal of quality and service sciences
2
Journal of career development
2
Journal of customer behaviour
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of management research
2
Journal of marketing
2
Journal of sport management : the official journal of the North American Society of Sport Management
2
Journal of the Academy of Marketing Science
2
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
2
Services marketing quarterly
2
The TQM journal : the international review of organizational improvement
2
The international journal of human resource management
2
The journal of business & industrial marketing
2
Tourism management : research, policies, practice
2
Tourism management perspectives : TMP
2
Acta Universitatis Danubius / Oeconomica
1
Administrative Sciences : open access journal
1
Annals of public and cooperative economics
1
Asian Academy of Management journal
1
Baltic journal of management : BJM
1
Business analyst : a refereed journal of Shri Ram College of Commerce
1
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1
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
Saved in:
2
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
3
Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco
;
Broncano Santiago, Gutierrez
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
Saved in:
4
Customer satisfaction in Indian commercial banks through total quality management approach
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1315-1341
Persistent link: https://www.econbiz.de/10008824955
Saved in:
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