Carling, Kenneth; Han, Mengjie; Håkansson, Johan; … - Handelns Utredningsinstitut (HUI Research) - 2013
A customer is presumed to gravitate to a facility by the distance to it and the attractiveness of it. However regarding the location of the facility, the presumption is that the customer opts for the shortest route to the nearest facility. This paradox was recently solved by the introduction of...