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~subject:"Schätzung"
~subject:"Bank"
~isPartOf:"International journal of services and operations management"
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Schätzung
Bank
Dienstleistungsqualität
4
India
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Indien
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Personal banking
4
Privatkundengeschäft
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Service quality
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Consumer behaviour
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SERVQUAL
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service quality
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Factor analysis
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Faktorenanalyse
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Indian banks
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Indian retail banking sector
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Measurement
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Qualitätsmanagement
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SERQUAL
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customer expectations
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customer experience quality
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customer loyalty
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customer loyalty and banking sector
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Arora, Hitesh
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Arora, Padmasai
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Subashini, R.
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Vasumathi, A.
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International journal of services and operations management
The international journal of bank marketing : IJBM
13
SpringerLink / Bücher
8
Europäische Hochschulschriften / 5
7
Financial innovation in retail and corporate banking
6
Die Bank
5
Discussion paper
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Discussion paper / Centre for Economic Policy Research
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Gabler Edition Wissenschaft
5
Journal of Asian finance, economics and business : JAFEB
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Kompendium bankbetrieblicher Anwendungsfelder
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NBER Working Paper
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NBER working paper series
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Bank- und finanzwirtschaftliche Forschungen
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Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
3
Bankinnovationen
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International journal of bank marketing
3
Journal of digital banking
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Journal of financial services marketing : JFSM
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Journal of retailing and consumer services
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Perspectives / Institut Mondial des Caisses d'Epargne
3
The incomplete European market for financial services : with 52 tables
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Working paper / National Bureau of Economic Research, Inc.
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ZEW discussion papers
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Acta scientiarum polonorum / Oeconomia : czasopismo naukowe założone w 2001 roku przez polskie uczelnie rolnicze
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African journal of economic and management studies : AJEMS
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Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
2
Business and Economic Research : BER
2
Economic developments in India : quarterly update : analysis, reports, policy documents
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Essays in industrial organization and asset allocation
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Gabler Edition Wissenschaft / Schriften zum europäischen Management
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International journal of business excellence : IJBEX
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International journal of economic research
2
International journal of economics and finance
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International journal of emerging markets
2
International journal of technology marketing : IJTMkt
2
Journal for global business advancement : JGBA
2
Journal of banking & finance
2
Journal of financial economics
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Journal of financial services research : JFSR
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Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
2
The influence of SERVQUAL dimensions on customer loyalty in banking sector, India : an empirical study
Vasumathi, A.
;
Subashini, R.
- In:
International journal of services and operations management
21
(
2015
)
3
,
pp. 370-388
Persistent link: https://www.econbiz.de/10011403701
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