//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Massengeschäft von Banken"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
USA
Personal banking
810
Privatkundengeschäft
810
Beziehungsmarketing
217
Relationship marketing
217
Consumer behaviour
180
Konsumentenverhalten
180
Bank
171
Dienstleistungsqualität
167
Service quality
167
Customer satisfaction
156
Kundenzufriedenheit
156
Deutschland
97
Germany
97
Electronic banking
81
Electronic Banking
80
Bankgeschäft
69
Banking services
69
India
62
Indien
62
Retail banking
58
Financial services
48
Finanzdienstleistung
48
Großbritannien
47
United Kingdom
47
Bank lending
43
Kreditgeschäft
43
United States
39
Bank marketing
38
Bankmarketing
37
EU countries
35
EU-Staaten
35
Confidence
34
Vertrauen
34
retail banking
34
customer satisfaction
28
Competition
27
Interest rate
27
Wettbewerb
27
Zins
27
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
39
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
39
Graue Literatur
21
Non-commercial literature
21
Arbeitspapier
19
Working Paper
19
Aufsatz im Buch
4
Book section
4
Hochschulschrift
4
Thesis
4
Aufsatzsammlung
2
Collection of articles of several authors
2
Collection of articles written by one author
2
Sammelwerk
2
Sammlung
2
Bibliografie enthalten
1
Bibliography included
1
Reprint
1
more ...
less ...
Language
All
English
36
French
2
German
1
Author
All
Chandy, Rajesh K.
2
Cohen, Andrew M.
2
Hirtle, Beverly J.
2
Prabhu, Jaideep C.
2
Stiroh, Kevin J.
2
Yadav, Manjit S.
2
Aguirregabiria, Victor
1
Altman, Edward I.
1
Auruškevičienė, Viltė
1
Becard, Yvan
1
Birch, Nancy J.
1
Blankson, Charles
1
Campbell, John Y.
1
Casado, Ana Belén
1
Chakrabarty, K. C.
1
Chambers, Donald Robert
1
Cheng, Julian Ming Sung
1
Cho, Jinsook E.
1
Clark, Robert
1
Clark, Timothy
1
Cremers, Martijn
1
Célérier, Claire
1
Devlin, James F.
1
Dick, Astrid
1
Feinberg, Robert Mark
1
Fuchs, Konrad
1
Ganguli, Shirshendu
1
Gauthier, David
1
Gilbert, Joseph
1
Harker, Patrick T.
1
Hitt, Lorin M.
1
Ho, Katherine
1
Honka, Elisabeth
1
Hortaçsu, Ali
1
Hu, Haiyan
1
Huang, Rocco
1
Hunter, Larry W.
1
Ishii, Joy L.
1
Ivanauskienė, Neringa
1
Jackson, Howell E.
1
more ...
less ...
Published in...
All
Economic policy review
2
Journal of banking & finance
2
Journal of payments strategy & systems
2
The Rand journal of economics
2
The international journal of bank marketing : IJBM
2
The international journal of human resource management
2
The review of financial studies
2
American economic journal
1
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
1
Business and society review : a quarterly forum on the role of business in a free society
1
Eastern economic journal
1
Economic developments in India : quarterly update : analysis, reports, policy documents
1
Economics letters
1
Harvard business review : HBR
1
International journal of consumer studies
1
International journal of industrial organization
1
Journal of business finance & accounting : JBFA
1
Journal of financial services research : JFSR
1
Journal of marketing
1
Journal of marketing management : MM
1
La revue de l'IRES
1
MSI reports : working paper series
1
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
1
Manufacturing & service operations management : M & SOM
1
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
1
Organizations and markets in emerging economies
1
Review of industrial organization : RIO
1
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The journal of services marketing
1
The review of economics and statistics
1
Thunderbird international business review
1
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
39
of
39
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Collateral shocks
Becard, Yvan
;
Gauthier, David
- In:
American economic journal
14
(
2022
)
1
,
pp. 83-103
Persistent link: https://www.econbiz.de/10012799524
Saved in:
2
Bank-branch supply, financial inclusion, and wealth accumulation
Célérier, Claire
;
Matray, Adrien
- In:
The review of financial studies
32
(
2019
)
12
,
pp. 4767-4809
Persistent link: https://www.econbiz.de/10012135503
Saved in:
3
Advertising, consumer awareness, and choice : evidence from the U.S. banking industry
Honka, Elisabeth
;
Hortaçsu, Ali
;
Vitorino, Maria Ana
- In:
The Rand journal of economics
48
(
2017
)
3
,
pp. 611-646
Persistent link: https://www.econbiz.de/10011946933
Saved in:
4
A computational dynamic model of strategic behavior in the us retail banking market
Tao, Ran
- In:
Managerial and decision economics : MDE ; the …
37
(
2016
)
3
,
pp. 182-194
Persistent link: https://www.econbiz.de/10011568321
Saved in:
5
Diversification of geographic risk in retail bank networks : evidence from bank expansion after the Riegle-Neal Act
Aguirregabiria, Victor
;
Clark, Robert
;
Wang, Hui
- In:
The Rand journal of economics
47
(
2016
)
3
,
pp. 529-572
Persistent link: https://www.econbiz.de/10011665348
Saved in:
6
L' avenir de la banque de détail aux États-Unis : entre pluralité et hybridation des modèles industriels
Jamet, Vincent
;
Vinel, Alexandre-Philippe
- In:
Revue d'économie financière : revue trimestrielle de …
118
(
2015
),
pp. 113-133
Persistent link: https://www.econbiz.de/10011473868
Saved in:
7
The impact of fairness on trustworthiness and trust in banking
Roy, Sanjit
;
Devlin, James F.
;
Sekhon, Harjit
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 996-1017
Persistent link: https://www.econbiz.de/10011405175
Saved in:
8
Social banking and finance: opportunities in inclusion
Chakrabarty, K. C.
- In:
Economic developments in India : quarterly update : …
(
2013
)
181
,
pp. 59-67
Persistent link: https://www.econbiz.de/10010251872
Saved in:
9
Capital gains taxation and equity returns : the case of mutual savings banks
Kelly, Michael A.
;
Wu, Xin
;
Chambers, Donald Robert
- In:
Journal of business finance & accounting : JBFA
39
(
2012
)
5/6
,
pp. 785-805
Persistent link: https://www.econbiz.de/10009575813
Saved in:
10
The impact of globalization on human resource management and employment relations in the US automobile and banking industries
Hunter, Larry W.
;
Katz, Harry Charles
- In:
The international journal of human resource management
23
(
2012
)
10
,
pp. 1983-1998
Persistent link: https://www.econbiz.de/10009540738
Saved in:
11
Varieties of employment relations : continuity and change in the global auto and banking industries
Kirsch, Anja
;
Wailes, Nick
- In:
The international journal of human resource management
23
(
2012
)
10
,
pp. 1967-1982
Persistent link: https://www.econbiz.de/10009540739
Saved in:
12
Customer perceptions of value : case of retail banking
Ivanauskienė, Neringa
;
Auruškevičienė, Viltė
; …
- In:
Organizations and markets in emerging economies
3
(
2012
)
1
,
pp. 75-88
Persistent link: https://www.econbiz.de/10009753429
Saved in:
13
La lutte contre l'exclusion bancaire des particuliers : une perspective franco-américaine
Tasque, Sophie
- In:
La revue de l'IRES
70
(
2011
)
3
,
pp. 61-88
Persistent link: https://www.econbiz.de/10009541546
Saved in:
14
Internal capital markets and corporate politics in a banking group
Cremers, Martijn
;
Huang, Rocco
;
Sautner, Zacharias
- In:
The review of financial studies
24
(
2011
)
2
,
pp. 358-401
Persistent link: https://www.econbiz.de/10008934174
Saved in:
15
Moral duties in business and their societal impacts : the case of the subprime lending mess
Gilbert, Joseph
- In:
Business and society review : a quarterly forum on the …
116
(
2011
)
1
,
pp. 87-107
Persistent link: https://www.econbiz.de/10009006766
Saved in:
16
The harmful consequences of failed recoveries in the banking industry
Casado, Ana Belén
;
Nicolau, Juan L.
;
Más Ruiz, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 32-49
Persistent link: https://www.econbiz.de/10009007231
Saved in:
17
Generic technology-based service quality dimensions in banking : impact on customer satisfaction and loyalty
Ganguli, Shirshendu
;
Roy, Sanjit Kumar
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
2
,
pp. 168-189
Persistent link: https://www.econbiz.de/10009011820
Saved in:
18
Making financial markets work for consumers
Campbell, John Y.
;
Jackson, Howell E.
;
Madrian, Brigitte C.
- In:
Harvard business review : HBR
89
(
2011
)
7/8
,
pp. 47-54
Persistent link: https://www.econbiz.de/10009270300
Saved in:
19
Do switching barriers in the retail banking industry influence bank customers in different age groups differently?
Tesfom, Goitom
;
Birch, Nancy J.
- In:
The journal of services marketing
25
(
2011
)
5
,
pp. 371-380
Persistent link: https://www.econbiz.de/10009272238
Saved in:
20
Location and competition in retail banking
Ho, Katherine
;
Ishii, Joy L.
- In:
International journal of industrial organization
29
(
2011
)
5
,
pp. 537-546
Persistent link: https://www.econbiz.de/10009297172
Saved in:
21
Retail bank selection in developed and developing countries : a cross-national study of students' bank-selection criteria
Blankson, Charles
;
Omar, Ogenyi Ejye
;
Cheng, Julian …
- In:
Thunderbird international business review
51
(
2009
)
2
,
pp. 183-198
Persistent link: https://www.econbiz.de/10003824278
Saved in:
22
The effect of service quality on trust and commitment varying across generations
Cho, Jinsook E.
;
Hu, Haiyan
- In:
International journal of consumer studies
33
(
2009
)
4
,
pp. 468- 476
Persistent link: https://www.econbiz.de/10003865206
Saved in:
23
Best practices in product development : a case study of remote deposit capture
McCarty, Daniel J.
- In:
Journal of payments strategy & systems
3
(
2009
)
2
,
pp. 157-170
Persistent link: https://www.econbiz.de/10003852496
Saved in:
24
Expedited payments : a fee service to compensate for the rising costs of online bill payments
Roth, Jennifer
- In:
Journal of payments strategy & systems
3
(
2009
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10003820747
Saved in:
25
Culture and coworker relations: interpersonal patterns in American, Chinese, German, and Spanish divisions of a global retail bank
Morris, Michael W.
;
Podolny, Joel
;
Ni Sullivan, Bilian
- In:
Organization science : a journal of the Institute for …
19
(
2008
)
4
,
pp. 517-532
Persistent link: https://www.econbiz.de/10003756993
Saved in:
26
Banking at the checkout : are financial services a core competence for retailers?
Welch, Peter
;
Worthington, Steve
- In:
The European retail digest : the authoritative guide to …
56
(
2007/08
),
pp. 51-59
Persistent link: https://www.econbiz.de/10003704216
Saved in:
27
The role of retail banking in the U.S. banking industry : risk, return and industry structure
Clark, Timothy
;
Dick, Astrid
;
Hirtle, Beverly J.
; …
- In:
Economic policy review
13
(
2007
)
3
,
pp. 39-56
Persistent link: https://www.econbiz.de/10003673239
Saved in:
28
The return to retail and the performance of US banks
Hirtle, Beverly J.
;
Stiroh, Kevin J.
- In:
Journal of banking & finance
31
(
2007
)
4
,
pp. 1101-1133
Persistent link: https://www.econbiz.de/10003459174
Saved in:
29
Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
Saved in:
30
Managing the future : CEO attention and innovation outcomes
Yadav, Manjit S.
;
Prabhu, Jaideep C.
;
Chandy, Rajesh K.
- In:
MSI reports : working paper series
(
2007
)
2
,
pp. 99-125
Persistent link: https://www.econbiz.de/10003605725
Saved in:
31
Managing the future : CEO attention and innovation outcomes
Yadav, Manjit S.
;
Prabhu, Jaideep C.
;
Chandy, Rajesh K.
- In:
Journal of marketing
71
(
2007
)
4
,
pp. 84-101
Persistent link: https://www.econbiz.de/10003564889
Saved in:
32
Market structure and competition among retail depository institutions
Cohen, Andrew M.
;
Mazzeo, Michael
- In:
The review of economics and statistics
89
(
2007
)
1
,
pp. 60-74
Persistent link: https://www.econbiz.de/10003438438
Saved in:
33
Are credit unions just small banks? : determinants of loan rates in local consumer lending markets
Feinberg, Robert Mark
;
Rahman, A. F. M. Ataur
- In:
Eastern economic journal
32
(
2006
)
4
,
pp. 647-659
Persistent link: https://www.econbiz.de/10003429968
Saved in:
34
Effects of the New Basel Capital Accord on bank capital requirements for SMEs
Altman, Edward I.
;
Sabato, Gabriele
- In:
Journal of financial services research : JFSR
28
(
2005
)
1/2/3
,
pp. 15-42
Persistent link: https://www.econbiz.de/10003227452
Saved in:
35
Economic and regulatory capital allocation for revolving retail exposures
Perli, Roberto
;
Nayda, William I.
- In:
Journal of banking & finance
28
(
2004
)
4
,
pp. 789-809
Persistent link: https://www.econbiz.de/10001956091
Saved in:
36
Market structure and market definition : the case of small market banks and thrifts
Cohen, Andrew M.
- In:
Economics letters
85
(
2004
)
1
,
pp. 77-83
Persistent link: https://www.econbiz.de/10002215624
Saved in:
37
Retail commercial banking : an update on a period of extraordinary change
Rhoades, Stephen A.
- In:
Review of industrial organization : RIO
16
(
2000
)
4
,
pp. 357-366
Persistent link: https://www.econbiz.de/10001511671
Saved in:
38
The expanding geographic reach of retail banking markets
Radecki, Lawrence J.
- In:
Economic policy review
4
(
1998
)
2
,
pp. 15-34
Persistent link: https://www.econbiz.de/10001247332
Saved in:
39
Internet-Trends und Bankpolitik im Privatkundengeschäft
Fuchs, Konrad
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
46
(
1998
)
12
,
pp. 925-941
Persistent link: https://www.econbiz.de/10001253453
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->