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~person:"Pandza, Irena"
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Beziehungsmarketing
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Dienstleistungsqualität
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Pandza, Irena
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International journal of business and globalisation : IJBG
1
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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Perceived value as a basis for shaping the offer of service provider : cases from UK and Croatia
Pandza, Irena
;
Vignali, Claudio
- In:
World review of entrepreneurship, management and …
6
(
2010
)
4
,
pp. 263-275
Persistent link: https://www.econbiz.de/10008798319
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2
Customer perceived value and differences between customer's and firm's perception
Pandza, Irena
;
Vignali, Claudio
- In:
International journal of business and globalisation : IJBG
5
(
2010
)
4
,
pp. 436-450
Persistent link: https://www.econbiz.de/10008798323
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