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isPartOf:"European management review : the journal of the European Academy of Management"
~isPartOf:"Munich Business School working paper"
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Motorradindustrie
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1885-1993
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Customer retention
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Customer satisfaction
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Dienstleistungsqualität
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The role of logistics service quality in achieving customer satisfaction and loyalty in the end-consumer market using the example of the German motorcycle industry
Huang, Kuan-Ju
;
Rüdiger, Hans Michael
;
Jung, Hans H.
-
2021
Persistent link: https://www.econbiz.de/10012662999
Saved in:
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"Built to last" or "new and improved"? : trajectories of industrial evolution in the European motorcycle industry, 1885 - 1993
Wezel, Filippo Carlo
;
Lomi, Alessandro
- In:
European management review : the journal of the …
6
(
2009
)
2
,
pp. 107-119
Persistent link: https://www.econbiz.de/10003872140
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