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~subject:"Hotel industry"
~person:"Fong, Lawrence Hoc Nang"
~person:"Dedeoğlu, Bekir Bora"
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Hotel industry
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
10
Kundenzufriedenheit
10
Consumer behaviour
9
Konsumentenverhalten
9
Hotellerie
6
Holiday behaviour
3
Urlaubsverhalten
3
Behavioral intentions
2
Beziehungsmarketing
2
Brand image
2
Customer value
2
Destination management
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Destinationsmanagement
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Emotion
2
Gambling
2
Gastgewerbe
2
Glücksspiel
2
Hospitality industry
2
Kundenwert
2
Markenimage
2
Personality psychology
2
Persönlichkeitspsychologie
2
Relationship marketing
2
Tourism
2
Tourism marketing
2
Tourismus
2
Tourismusmarketing
2
Accommodation experience
1
Actual personalization
1
Behavioral intention
1
Behavioural intentions
1
Beschwerdemanagement
1
Brand management
1
Casino
1
Communicative staging of servicescape
1
Complaint management
1
Computerspiel
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Fong, Lawrence Hoc Nang
Dedeoğlu, Bekir Bora
Han, Heesup
15
Karatepe, Osman M.
8
Torres, Edwin N.
8
Shahin, Arash
7
Dabestani, Reza
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
6
Qu, Hailin
6
Caber, Meltem
5
Shirouyehzad, Hadi
5
Sparks, Beverley
5
Albayrak, Tahir
4
Ali, Faizan
4
Amin, Muslim
4
Assaker, Guy
4
Butters, R. Andrew
4
Cobanoglu, Cihan
4
Daskin, Mustafa
4
Hubbard, Thomas N.
4
Hung, Kam
4
Kim, Jinkyung Jenny
4
Lehto, Xinran Y.
4
Mattila, Anna S.
4
Park, Jungkun
4
So, Kevin Kam Fung
4
Xu, Xun
4
Ariffin, Ahmad Azmi M.
3
Cham Tat Huei
3
Chen, Chiang-ming
3
Chen, Yong
3
Choi, Hyeyoon
3
Fongsuwan, Wanno
3
Gao, Baojun
3
Grobelna, Aleksandra
3
Huan, Tzung-cheng
3
Kim, Jong Min
3
Kuo, Chun-min
3
Ladhari, Riadh
3
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International journal of contemporary hospitality management
3
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
Saved in:
2
"Touch over tech" : a longitudinal examination of human touch along a travel journey
Lei, Sut Ieng
;
Fong, Lawrence Hoc Nang
;
Ye, Shun
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 927-945
Persistent link: https://www.econbiz.de/10014483799
Saved in:
3
The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
4
Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora
;
Kucukergin, Kemal Gurkan
; …
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
Saved in:
5
The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
6
Differences in service quality perceptions of stakeholders in the hotel industry
Dedeoğlu, Bekir Bora
;
Demirer, Halil
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 130-146
Persistent link: https://www.econbiz.de/10010516494
Saved in:
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