//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Biermann, Thomas"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Nachkaufmarketing"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
3
Kundenservice
3
Theorie
3
Theory
3
Consumer behaviour
1
Deutschland
1
Dienstleistungsmarketing
1
Germany
1
Konsumentenverhalten
1
Kundenmanagement
1
Marketing
1
Organisatorischer Wandel
1
Organizational change
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Services marketing
1
more ...
less ...
Type of publication
All
Article
2
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
2
Book section
2
Aufsatzsammlung
1
Collection of articles of several authors
1
Sammelwerk
1
Language
All
German
3
Author
All
Biermann, Thomas
Stauss, Bernd
19
Thomas, Oliver
14
Pepels, Werner
13
Gustafsson, Anders
10
Mattila, Anna S.
10
Wirtz, Jochen
10
Edvardsson, Bo
9
Fellmann, Michael
9
Gelbrich, Katja
9
Van Vaerenbergh, Yves
9
Hinterhuber, Hans H.
8
Kumar, Anuj
8
Nüttgens, Markus
8
Walsh, Gianfranco
8
Barnes, Donald C.
7
Bliemel, Friedhelm
7
Fassott, Georg
7
Gouthier, Matthias
7
Helmke, Stefan
7
McColl-Kennedy, Janet R.
7
Miao, Li
7
Netessine, Serguei
7
Schlicker, Michael
7
Sharma, Piyush
7
Shin, Hyunju
7
Sirianni, Nancy J.
7
Söderlund, Magnus
7
Beatty, Sharon E.
6
Bowen, David E.
6
Collier, Joel E.
6
Dangelmaier, Wilhelm
6
Dixon, Matthew
6
Ellinger, Alexander E.
6
Gierl, Heribert
6
Gremler, Dwayne D.
6
Groth, Markus
6
Gruber, Thorsten
6
Haas, Alexander
6
Luczak, Holger
6
Medler-Liraz, Hana
6
more ...
less ...
Published in...
All
Kurswechsel Richtung Kunde : die Praxis der Kundenorientierung
2
Edition Blickbuch Wirtschaft
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Kundenorientierung in der Dienstleistung
Biermann, Thomas
- In:
Kurswechsel Richtung Kunde : die Praxis der …
,
(pp. 247-264)
.
1996
Persistent link: https://www.econbiz.de/10001293031
Saved in:
2
Aktives Beschwerdemanagement
Biermann, Thomas
- In:
Kurswechsel Richtung Kunde : die Praxis der …
,
(pp. 161-175)
.
1996
Persistent link: https://www.econbiz.de/10001293033
Saved in:
3
Kurswechsel Richtung Kunde : die Praxis der Kundenorientierung
Dehr, Gunter
(
ed.
);
Biermann, Thomas
(
contributor
)
-
1996
-
1. Aufl.
Persistent link: https://www.econbiz.de/10014267478
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->