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subject:"Bundling strategy"
~subject:"Emotion"
~isPartOf:"Tourism management perspectives : TMP"
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Bundling strategy
Emotion
Customer satisfaction
5
Customer service
5
Kundenservice
5
Kundenzufriedenheit
5
Beziehungsmarketing
3
Consumer behaviour
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Relationship marketing
3
Service quality
3
Experiment
2
Airbnb
1
Confidence
1
Cruise
1
Customer delight
1
Customer journey
1
Customer knowledge
1
Customer loyalty
1
Customer retention
1
Destination transportation
1
Dishonesty and inhospitality
1
Distrust
1
Excessive employee effort
1
Experience encounters
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Foodservice industry
1
Gastronomie
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Guest experiences
1
Guided-tours
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Holiday behaviour
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Host behaviour
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Hotel industry
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Hotellerie
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Intergroup contact
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Kreuzfahrt
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Kundenbindung
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LGBT cruise
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Mediators
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Micro-tourism firms
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Cai, Xiaomei
1
Huang, Meijiao
1
Leung, Xi Y.
1
Mak, Connie K. Y.
1
Okumus, Bendegul
1
Xiong, Wei
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Xu, Jing
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Tourism management perspectives : TMP
International journal of hospitality management
14
Journal of retailing and consumer services
13
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
The journal of services marketing
9
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
8
International journal of contemporary hospitality management
7
SpringerLink / Bücher
6
Academy of Management journal : AMJ
5
Journal of business research : JBR
5
Journal of service theory and practice : JSTP
5
Psychology & marketing
5
Journal of service management
4
Journal of service research
4
Journal of service research : JSR
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production research
3
International journal of quality and service sciences
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Kundenbeziehungen im Dienstleistungsbereich
3
Personnel psychology : a journal of applied research
3
Springer eBook Collection / Business and Economics
3
European journal of operational research : EJOR
2
Europäische Hochschulschriften / 5
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Interaktionen im Dienstleistungsbereich
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of hospitality marketing & management
2
Journal of management : JOM
2
Journal of service theory and practice
2
Journal of the Academy of Marketing Science
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
Ross School of Business working paper series
2
The Cornell hospitality quarterly
2
The service industries journal
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Vom Produkt- zum Dienstleistungsgeschäft : Marketingstrategien für reife Märkte ; [Frühjahrstagung der Wissenschaftlichen Gesellschaft für Innovatives Marketing (WiGIM) ; am 13. März 2008]
2
A Research Agenda for Service Marketing
1
Administrative Sciences : open access journal
1
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When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
2
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
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