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Dienstleistung
3
Innovation
3
Services
3
Business services
2
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2
Innovation management
2
Innovationsmanagement
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New service development
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Service industry
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Unternehmensdienstleistung
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Assessment
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Capabilities
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Creativity
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Dienstleistungsinnovation
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Erfolgsfaktor
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Kreativität
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Maturity model
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Practices
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Research and technology organizations (RTOs)
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Resource-based view
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Ressourcenorientierter Ansatz
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Service innovation
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Service prototyping
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Servicescape
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Software development
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Softwareentwicklung
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Bae, Dae Jung
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Barlatier, Pierre-Jean
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Chai, Kah Hin
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Giannopoulou, Eleni
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Gryskewicz, Lidia
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Jin, Dayu
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Leem, Choon Seong
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Tan, Kay Chuan
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Managing service quality : MSQ ; an international journal
SpringerLink / Bücher
34
Journal of business research : JBR
21
The service industries journal
19
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Journal of service management
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
International journal of services technology and management
10
The journal of business & industrial marketing
10
Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of service research : JSR
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Service business
7
Springer eBook Collection
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Creativity and innovation management
4
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
IEEE transactions on engineering management : EM
4
International Journal of Innovation Management (ijim)
4
International Journal of Services, Economics and Management
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
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A visual interactive method for service prototyping
Bae, Dae Jung
;
Leem, Choon Seong
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 339-362
Persistent link: https://www.econbiz.de/10010389690
Saved in:
2
New service development maturity model
Jin, Dayu
;
Chai, Kah Hin
;
Tan, Kay Chuan
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
1
,
pp. 86-116
Persistent link: https://www.econbiz.de/10010252057
Saved in:
3
Creativity for service innovation : a practice-based perspective
Giannopoulou, Eleni
;
Gryskewicz, Lidia
;
Barlatier, …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
1
,
pp. 23-44
Persistent link: https://www.econbiz.de/10010252068
Saved in:
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