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subject:"Service quality"
~isPartOf:"The service industries journal"
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Service quality
Electronic Banking
14
Electronic banking
14
Confidence
4
Consumer behaviour
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Vertrauen
4
Großbritannien
3
United Kingdom
3
Bank
2
Customer satisfaction
2
Innovation adoption
2
Innovationsakzeptanz
2
Kundenzufriedenheit
2
Selbstbedienung
2
Self-service
2
Taiwan
2
1997-2005
1
Bankgeschäft
1
Banking services
1
Beziehungsmarketing
1
Cost-benefit analysis
1
Customer analysis
1
Customer service
1
Distribution channel
1
Electronic money
1
Elektronisches Geld
1
Factor analysis
1
Faktorenanalyse
1
Financial services
1
Finanzdienstleistung
1
Ghana
1
Innovation diffusion
1
Innovationsdiffusion
1
KMU
1
Kosten-Nutzen-Analyse
1
Kundenanalyse
1
Kundenservice
1
Lebensstil
1
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English
4
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Dimitriadis, Sergios
1
Kyrezis, Nikolaos
1
Malhotra, Neeru
1
Mukherjee, Avinandan
1
Shamdasani, Prem
1
Tao, Yu-hui
1
Wu, Yu-lung
1
Yang, Pei-chi
1
Yu, Chian-son
1
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Published in...
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The service industries journal
The international journal of bank marketing : IJBM
13
International journal of bank marketing
9
International journal of services and operations management
8
International journal of business information systems : IJBIS
7
International journal of quality & reliability management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of financial services marketing
5
Services marketing quarterly
5
Electronic commerce research
4
Global business review
4
International journal of electronic finance : IJEF
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of financial services marketing : JFSM
4
Journal of retailing and consumer services
4
Nepalese journal of finance : a publication of Uniglobe College
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of business policy and economics
3
International journal of financial services management : IJFSM
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of central banking theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Online banking security measures and data protection
3
The journal of services marketing
3
Electronic markets : the international journal on networked business
2
European research studies
2
Expert journal of marketing
2
Financial services review : the journal of individual financial management
2
Gabler Edition Wissenschaft
2
Global journal of business management : GJBM
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
International journal of business and globalisation : IJBG
2
International journal of business excellence
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and finance
2
International journal of electronic business
2
International journal of emerging markets
2
International journal of innovation and technology management
2
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ECONIS (ZBW)
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1
Learning from the past and present : measuring Internet banking service quality
Wu, Yu-lung
;
Tao, Yu-hui
;
Yang, Pei-chi
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 477-497
Persistent link: https://www.econbiz.de/10009510673
Saved in:
2
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1293-1310
Persistent link: https://www.econbiz.de/10009154358
Saved in:
3
Assessing and differentiating the quality of Internet-based services : a case of online banking in Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
4
Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies
Shamdasani, Prem
;
Mukherjee, Avinandan
;
Malhotra, Neeru
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 117-138
Persistent link: https://www.econbiz.de/10003733025
Saved in:
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