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subject:"Digital goods"
~subject:"Service quality"
~isPartOf:"Journal of business research : JBR"
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Digital goods
Service quality
Digitale Dienste
6
Web-based service
6
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Avatar appearance
1
Beschwerdemanagement
1
Competence
1
Complaint management
1
Customer service
1
Data Mining
1
Data mining
1
Digital broadcast
1
Digital platform
1
Digitale Plattform
1
Digitaler Rundfunk
1
E-commerce
1
Electronic Commerce
1
Extended self
1
Hierarchie
1
Hierarchy
1
Hierarchy of physical variation
1
Internet
1
Internet usage
1
Internetnutzung
1
Interpersonal Touch
1
Kundenservice
1
Management information system
1
Management-Informationssystem
1
Marketing management
1
Marketingmanagement
1
Meta-Analyse
1
Meta-Analysis
1
Meta-analysis
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Babin, Barry J.
1
Darrat, Aadel A.
1
Ha, Sejin
1
Huang, Ran
1
Saleh, Amin
1
Zmich, Louis J.
1
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Journal of business research : JBR
International journal of networking and virtual organisations : IJNVO
6
International journal of business process integration and management : IJBPIM
5
Journal of retailing and consumer services
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Information systems and e-business management : ISeB
4
International journal of services technology and management
4
Services marketing quarterly
4
The service industries journal
4
Information systems research : ISR
3
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of production economics
3
International journal of services, economics and management
3
Journal of management information systems : JMIS
3
Journal of management research
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Decision support systems : DSS ; the international journal
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Göttinger Beiträge zur Handwerksforschung
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
Journal of internet commerce
2
Journal of marketing
2
Managing service quality : MSQ ; an international journal
2
Netnomics
2
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
2
Research in the sociology of organizations
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
SpringerLink / Bücher
2
Arbeitspapier / Institut für Volkswirtschaftslehre, Sozial- und Wirtschaftswissenschaftliche Fakultät, Johannes-Kepler-Universität, Linz,
1
Asian journal of management cases
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business research : an illustrative guide to practical methodological applications in selected case studies
1
Cases on consumer-centric marketing management
1
Cases on managing e-services
1
Cogent business & management
1
Computational Management Science : CMS
1
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Customer responses to service providers' touch : a meta-analysis
Saleh, Amin
;
Zmich, Louis J.
;
Babin, Barry J.
;
Darrat, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014380328
Saved in:
2
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
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