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~institution:"Erich-Schmidt-Verlag <Berlin>"
~person:"Speeck, Nicolas"
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Dienstleistungsqualität
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Electronic Commerce
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Kundenorientierung
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Online retailing
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Online-Handel
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Qualitätsmanagement
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Service quality
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Servicequalität im E-Commerce : Konzeption - Umsetzung - Best Practice
Dethloff, Claus
(
ed., contributor
); …
-
2016
Persistent link: https://www.econbiz.de/10012195651
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