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person:"Lee, Juhnyoung"
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Disruption management
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Lee, Juhnyoung
Sawik, Tadeusz
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Paul, Sanjoy Kumar
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Qi, Lian
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Zhao, Kang
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Li, Guo
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Zambirinis, Sofoclis
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Zarate, Roman D.
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Zobel, Christopher W.
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Azad, Nader
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Maximizing management performance and quality with service analytics
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ECONIS (ZBW)
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Capacity planning and management of IT incident management services based on queuing models
Li, Ta-Hsin
;
Lee, Juhnyoung
- In:
Maximizing management performance and quality with …
,
(pp. 1-32)
.
2015
Persistent link: https://www.econbiz.de/10011407886
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Service delivery resource management using a socially enhanced resource model
Liu, Rong
;
Agarwal, Shivali
;
Sindhgatta, Renuka R.
; …
- In:
Maximizing management performance and quality with …
,
(pp. 148-177)
.
2015
Persistent link: https://www.econbiz.de/10011407900
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