Background: Simulation of business processes allows decision-makers to explore the implications and trade-offs of alternative approaches, policies and configurations. Trust in the simulation as a stand-in proxy of the real system depends on the validation of the computer model as well as on that...

Currently, corporate social responsibility and environmental/social/governance topics are gaining more relevance in business and finance. Attention to corporate diversity in boards and the workforce is included in this trend. Although most studies focus on executive boards and objective scores,...

Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...