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~institution:"Westfälische Wilhelms-Universität Münster"
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Westfälische Wilhelms-Universität Münster
National Bureau of Economic Research
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Cognitive and affective organizational identification of frontline employees : an investigation in a customer complaint context
Kubik, Fabian
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2017
Persistent link: https://www.econbiz.de/10011747835
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Brand-building behaviors of frontline employees : disaggregating between-person and within-person effects of organizational identification
Kubik, Nadine
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2017
Persistent link: https://www.econbiz.de/10011747836
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