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~subject:"Dienstleistungsqualität"
~isPartOf:"Financial markets and portfolio management"
~isPartOf:"The service industries journal"
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Dienstleistungsqualität
Personal banking
11
Privatkundengeschäft
11
Service quality
6
Customer satisfaction
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Confidence
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Consumer behaviour
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Financial services
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Finanzdienstleistung
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Liechtenstein
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2003-2007
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Job changing
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Burgstaller, Johann
1
Cocca, Teodoro D.
1
Horn, Carsten
1
Iglesias, Victor
1
Liu, Tsung-chi
1
O'Loughlin, Deirdre
1
Philippe, Jean
1
Rudolf, Markus
1
Seck, Anne Marianne
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Financial markets and portfolio management
The service industries journal
The international journal of bank marketing : IJBM
16
Journal of financial services marketing : JFSM
6
Journal of retailing and consumer services
6
International journal of financial services management : IJFSM
5
International journal of services and operations management
4
Gabler Edition Wissenschaft
3
Global business review
3
International journal of bank marketing
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Thunderbird international business review
3
African journal of economic and management studies : AJEMS
2
Cogent business & management
2
Economic research
2
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
2
EuroMed journal of business
2
International journal of business excellence : IJBEX
2
International journal of economic perspectives : IJEP
2
International journal of electronic customer relationship management : IJECRM
2
International journal of emerging markets
2
International journal of services, economics and management
2
Journal of Asia Pacific business
2
Journal of business research : JBR
2
Journal of contemporary management : JMC
2
Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern
2
Profession : Wissenschaftsedition im Rainer Hampp Verlag
2
Quality management journal : QMJ
2
The IUP journal of marketing management : IJMM
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Analele Universităţii Dunărea de Jos Galaţi / 1
1
Antecedents and outcomes of employee-based brand equity
1
Asia Pacific business review
1
Asia Pacific journal of marketing and logistics
1
Asian Administration & Management Review
1
Australasian marketing journal
1
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
1
Banking & finance aktuell
1
Banking and information technology : BIT ; a strategic report for top management
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Service encounter in multi-channel dirstibution context : virtual and face-to-face interactions and consumer satisfaction
Seck, Anne Marianne
;
Philippe, Jean
- In:
The service industries journal
33
(
2013
)
6
,
pp. 565-579
Persistent link: https://www.econbiz.de/10009758782
Saved in:
2
Efficiency in private banking : evidence from Switzerland and Liechtenstein
Burgstaller, Johann
;
Cocca, Teodoro D.
- In:
Financial markets and portfolio management
25
(
2011
)
1
,
pp. 75-93
Persistent link: https://www.econbiz.de/10008989880
Saved in:
3
Service quality in the private banking business
Horn, Carsten
;
Rudolf, Markus
- In:
Financial markets and portfolio management
25
(
2011
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10009295468
Saved in:
4
The attribution of service failures : effects on consumer satisfaction
Iglesias, Victor
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 127-141
Persistent link: https://www.econbiz.de/10003849577
Saved in:
5
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
6
Services branding: revealing the rhetoric within retail banking
O'Loughlin, Deirdre
;
Szmigin, Isabelle
- In:
The service industries journal
27
(
2007
)
3/4
,
pp. 435-452
Persistent link: https://www.econbiz.de/10003501969
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