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subject:"Relationship marketing"
~type_genre:"Glossar enthalten"
~type_genre:"Arbeitspapier"
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Queue configurations and servers' customer orientation : an experimental investigation
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2021
Persistent link: https://www.econbiz.de/10012798906
Saved in:
2
Optimal structure of experiential services : review and extensions
Roels, Guillaume
-
2019
Persistent link: https://www.econbiz.de/10012063126
Saved in:
3
eBusiness & eCommerce : Management der digitalen Wertschöpfungskette
Meier, Andreas
;
Stormer, Henrik
-
2012
-
3. Aufl.
Persistent link: https://www.econbiz.de/10009621331
Saved in:
4
Assessing the additional impact of process recovery communications on customer outcomes: a comprehensive service recovery approach
Van Vaerenbergh, Yves
;
Larivière, Bart
;
Vermeir, Iris
-
2009
Persistent link: https://www.econbiz.de/10003854104
Saved in:
5
Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S.
-
2005
Persistent link: https://www.econbiz.de/10002144251
Saved in:
6
Improving the economic competitveness of agricultural and agribusiness firms in a changing economic environment : quality, process management and information technology
Ortmann, Gerald F.
-
1997
Persistent link: https://www.econbiz.de/10000977600
Saved in:
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