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~type_genre:"Graue Literatur"
~subject:"Prozessmanagement"
~person:"Song, Hummy"
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Prozessmanagement
Business process management
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Behavioral Operations Management
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Queue Management
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Song, Hummy
Demeulemeester, Erik
8
Schewe, Gerhard
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Vanthienen, Jan
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Frank, Ulrich
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Netessine, Serguei
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Tietmeyer, Jan
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Choudhary, Vivek
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Herroelen, Willy S.
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Leus, Roel
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Roels, Guillaume
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Becker, Jörg
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Dawoud, Ahmed
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Hopp, Wallace J.
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Kekre, Sunder
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Morelli, Frank
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Poels, Geert
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Said, Rama
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Thomas, Oliver
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Van Wassenhove, Luk N.
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Vanhoucke, Mario
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Faculty & research / Insead : working paper series
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Working papers / Brandeis University, Department of Economics and International Business School
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ECONIS (ZBW)
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Queue configurations and operational performance : an interplay between customer ownership and queue length awareness
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2023
-
Revised version of 2023/17/TOM/ACGRE
Persistent link: https://www.econbiz.de/10014419385
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2
Queue configurations and operational performance : an interplay between customer ownership and queue length awareness
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2023
-
Revised version of 2022/55/TOM/ACGRE
Persistent link: https://www.econbiz.de/10014248284
Saved in:
3
Queue configurations and servers' customer orientation : an experimental investigation
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2021
Persistent link: https://www.econbiz.de/10012798906
Saved in:
4
Public relative performance feedback in complex service systems : improving productivity through the adoption of best practices
Song, Hummy
;
Tucker, Anita
;
Murrell, Karen L.
;
Vinson, …
-
2015
Persistent link: https://www.econbiz.de/10011348546
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