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type:"article"
~type_genre:"Conference paper"
~person:"He, Shuguang"
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Search: subject_exact:"Product quality"
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Dienstleistungsqualität
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Distribution channel
1
Einzelhandel
1
Garantie
1
Lieferantenmanagement
1
Lieferkette
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Product quality
1
Produktqualität
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Quality management
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Qualitätsmanagement
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Retail trade
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Service quality
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Supplier relationship management
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Supply chain
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Supply chain management
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Vertriebsweg
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Warranty
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channel preference
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customer-perceived service quality
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dual sales channel
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extended warranty
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profit maximisation
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quality assurance
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He, Shuguang
Soler, Louis-Georges
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Design of extended warranty service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
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