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isPartOf:"The journal of business & industrial marketing"
~type:"article"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Produktbegleitende Dienstleistung"
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Kundenzufriedenheit
Business services
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Unternehmensdienstleistung
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24
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24
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The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service research : JSR
3
The journal of services marketing
3
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
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Journal of business research : JBR
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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Service business
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Amfiteatru economic : an economic and business research periodical
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Betriebswirtschaftliche Forschung und Praxis : BFuP
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
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European journal of operational research : EJOR
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Global business review
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International journal of information technology and management : IJITM
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International journal of innovation management
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International journal of production economics
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International journal of production research
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International journal of quality and service sciences
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Internationalisierung der Rechnungslegung und Corporate Governance : Festschrift für Professor Dr. Klaus Pohle
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Journal of Asian finance, economics and business : JAFEB
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of retailing
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Journal of retailing and consumer services
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Neue Herausforderungen an das Dienstleistungsmarketing
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ECONIS (ZBW)
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What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
2
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
3
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
4
Service quality and satisfaction in business-to-business services
Spreng, Richard A.
;
Shi, Linda Hui
;
Page, Thomas J.
- In:
The journal of business & industrial marketing
24
(
2009
)
8
,
pp. 537-548
Persistent link: https://www.econbiz.de/10009525702
Saved in:
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