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~isPartOf:"Journal of business research : JBR"
~subject:"Customer satisfaction"
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Search: subject_exact:"Prospect theory"
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Customer satisfaction
Prospect theory
28
Prospect Theory
25
Consumer behaviour
14
Konsumentenverhalten
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Message framing
7
Experiment
6
Advertising effects
5
Werbewirkung
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Risikoaversion
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Cognition
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Emotion
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Innovation
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Kognition
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Kundenzufriedenheit
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Risiko
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Satisfaction
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Ausländische Tochtergesellschaft
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Dienstleistungsqualität
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Discounting
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Diskontierung
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Emerging economies
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Emotions
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Foreign subsidiary
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Hope
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Innovation diffusion
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Innovationsdiffusion
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Multinationales Unternehmen
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Präferenztheorie
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1
Gäthke, Jana
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Hudson, Sarah
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Marder, Ben
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Nazifi, Amin
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Rychalski, Aude
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Journal of business research : JBR
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Journal of marketing
2
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European Sport management quarterly : ESMQ
1
International public management journal
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing
1
Managing service quality : MSQ ; an international journal
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Psychology & marketing
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Tuck School of Business Working Paper
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Verhaltenswissenschaftliche Grundlagen in ökonomischen Systemen
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ECONIS (ZBW)
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1
A Bit(coin) of happiness after a failure : an empirical examination of the effectiveness of cryptocurrencies as an innovative recovery tool
Nazifi, Amin
;
Murdy, Samantha
;
Marder, Ben
;
Gäthke, Jana
; …
- In:
Journal of business research : JBR
124
(
2021
),
pp. 494-505
Persistent link: https://www.econbiz.de/10012493980
Saved in:
2
Asymmetric effects of customer emotions on satisfaction and loyalty in a utilitarian service context
Rychalski, Aude
;
Hudson, Sarah
- In:
Journal of business research : JBR
71
(
2017
),
pp. 84-91
Persistent link: https://www.econbiz.de/10011622501
Saved in:
3
Discount reference moderates customers' reactions to discount frames after online service failure
Sharifi, Seyed Shahin
;
Aghazadeh, Hashem
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4074-4080
Persistent link: https://www.econbiz.de/10011553910
Saved in:
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