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~subject:"Employment relations"
~subject:"Service industry"
~isPartOf:"Journal of retailing and consumer services"
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Search: subject_exact:"Psychologischer Vertrag"
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Employment relations
Service industry
Implicit contracts
4
Implizite Kontrakte
4
Arbeitsverhalten
2
Customer satisfaction
2
Customer service
2
Dienstleistungsqualität
2
Dienstleistungssektor
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Kundenservice
2
Kundenzufriedenheit
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Psychological contract fulfillment
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Service encounter quality
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Service quality
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Work behaviour
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Arbeitsbeziehungen
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Ethical ideology
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Industrial relations climate
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Organizational behaviour
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Organizational deviance
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Overall justice
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Perceived HPWS
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Proactive eco-innovation
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Prosocial service behavior
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Psychological contract breach
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Psychological contract violations theory
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Quality management
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Qualitätsmanagement
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Asante, Daniel
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Asante, Eric Adom
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Kwamega, Michael
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Tang, Chunyong
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Han, Mingyan
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Hu, Enhua
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Jiang, Keshen
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Opoku-Danso, Alexander
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Shan, Hongmei
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Zhao, Jingyou
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Journal of retailing and consumer services
International journal of human resource management
4
Employee relations
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Journal of business research : JBR
3
Journal of managerial issues : JMI
3
Journal of managerial psychology
3
The international journal of human resource management
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Cogent business & management
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Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
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Leadership & organization development journal
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BJIR : an international journal of employment relations
1
Business horizons
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Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
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Competitiveness review : an international business journal incorporating Journal of global competitiveness
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Discussion paper series / IZA
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EuroMed journal of management : EMJM
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European Sport management quarterly : ESMQ
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European management journal
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Gabler Edition Wissenschaft
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Global business review
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HRM practices and procedures II
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Human resource management
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Human systems management : HSM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Industry in action
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International journal of contemporary hospitality management
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International journal of happiness and development
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International journal of hospitality management
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International journal of innovation management
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International journal of management practice : IJMP
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International journal of selection and assessment : IJSA
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Journal of Indian business research
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Journal of advances in management research : JAMR
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Journal of euromarketing
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Journal of knowledge management
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Journal of vocational behavior
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Labour market and economic performance : Europe, Japan and the USA
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Management and organization review : MOR ; the journal of the International Association for Chinese Management Research
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Management revue : socio-economic studies
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That honey, my arsenic : the influence of advanced technologies on service employees' organizational deviance
Zhao, Jingyou
;
Hu, Enhua
;
Han, Mingyan
;
Jiang, Keshen
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372583
Saved in:
2
Leveraging perceived HPWS to improve service encounter quality in high-contact service industries
Asante, Daniel
;
Tang, Chunyong
;
Asante, Eric Adom
; …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303270
Saved in:
3
In pursuit of service encounter quality : will service-oriented high-performance work systems benefit high-contact service industries?
Asante, Daniel
;
Tang, Chunyong
;
Kwamega, Michael
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366345
Saved in:
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