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subject:"USA"
~type_genre:"Reprint"
~type_genre:"Ratgeber"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Dienstleistungsqualität
31
Service quality
31
Beziehungsmarketing
11
Relationship marketing
11
Deutschland
5
Germany
5
Qualitätsmanagement
5
Customer satisfaction
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Customer service
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Erfolgsfaktor
4
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Marketing theory
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Marketingtheorie
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Performance measurement
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Performance-Messung
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Personalführung
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Elektronischer Datenträger als Beilage
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Firth, Christopher P.
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Pupo, Raul
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Seale, Clive
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Storey, Veda C.
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Wang, Yng-Yuh Richard
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Design science theories and research practices
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Evaluating research and the question of criteriology
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ECONIS (ZBW)
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
-
2010
Persistent link: https://www.econbiz.de/10003942364
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2
A framework for analysis of data quality research
Wang, Yng-Yuh Richard
;
Storey, Veda C.
;
Firth, …
-
2008
Persistent link: https://www.econbiz.de/10003763107
Saved in:
3
Quality in qualitative research
Seale, Clive
-
2006
Persistent link: https://www.econbiz.de/10003805721
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