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isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Toffel, Michael W."
~person:"Lu, Susan Feng"
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1993-2003
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Toffel, Michael W.
Lu, Susan Feng
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Management science : journal of the Institute for Operations Research and the Management Sciences
Working papers / Harvard Business School, Division of Research
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Harvard Business School Technology & Operations Mgt. Unit Working Paper
1
Journal of economics & management strategy : JEMS
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Management Science
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How scheduling can bias quality assessment : evidence from food-safety inspections
Ibanez, Maria R.
;
Toffel, Michael W.
- In:
Management science : journal of the Institute for …
66
(
2020
)
6
,
pp. 2396-2416
Persistent link: https://www.econbiz.de/10012254396
Saved in:
2
Do mandatory overtime laws improve quality? : staffing decisions and operational flexibility of nursing homes
Lu, Susan Feng
;
Lu, Lauren Xiaoyuan
- In:
Management science : journal of the Institute for …
63
(
2017
)
11
,
pp. 3566-3585
Persistent link: https://www.econbiz.de/10011772476
Saved in:
3
Clustering, agency costs and operating efficiency : evidence from nursing home chains
Lu, Susan Feng
;
Wedig, Gerard J.
- In:
Management science : journal of the Institute for …
59
(
2013
)
3
,
pp. 677-694
Persistent link: https://www.econbiz.de/10009731243
Saved in:
4
Quality management and job quality : how the ISO 9001 standard for quality management systems affects employees and employers
Levine, David I.
;
Toffel, Michael W.
- In:
Management science : journal of the Institute for …
56
(
2010
)
6
,
pp. 978-996
Persistent link: https://www.econbiz.de/10003988524
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