//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Baker, Thomas L."
~subject:"Diskriminierung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reklamation"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Diskriminierung
Beschwerdemanagement
5
Complaint management
5
Dienstleistungsqualität
5
Service quality
5
Emotion
2
Ethnic discrimination
2
Ethnische Diskriminierung
2
Perception
2
Wahrnehmung
2
Collectivism
1
Consumer motivation
1
Customer satisfaction
1
Customer service
1
Discrimination
1
Individualism
1
Individualismus
1
Kaufmotiv
1
Kollektivismus
1
Kundenservice
1
Kundenzufriedenheit
1
Mobile communications
1
Mobilkommunikation
1
USA
1
United States
1
authenticity
1
frontline employee
1
incidental similarity
1
moderated mediation
1
rapport
1
repatronage
1
satisfaction
1
service
1
service failure
1
service recovery
1
social identity theory
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Baker, Thomas L.
Kim, Hyun Jeong
1
Meyer, Tracy
1
Min, Hyounae
1
Paludi, Michele Antoinette
1
Rohden, Simoni F.
1
Santos, Cristiane Pizzutti dos
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Moderating effect of discriminatory attributions on repatronage intentions
Baker, Thomas L.
;
Meyer, Tracy
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 211-217
Persistent link: https://www.econbiz.de/10009522453
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->