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person:"Dagger, Tracey S."
~person:"Ruyter, Ko de"
~subject:"Digital platform"
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The effect of humor in electronic service encounters
Dolen, Willemijn M. van
;
Ruyter, Ko de
;
Streukens, Sandra
- In:
Journal of economic psychology : research in economic …
29
(
2008
)
2
,
pp. 160-179
Persistent link: https://www.econbiz.de/10003720651
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