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~isPartOf:"Journal of service research : JSR"
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Search: subject_exact:"Reziproke Austauschbeziehungen"
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Journal of service research : JSR
CESifo working papers
40
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40
Journal of business ethics : JOBE
35
Journal of business research : JBR
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ECONIS (ZBW)
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1
Managing engagement behaviors in a network of customers and stakeholders : evidence from the nursing home sector
Verleye, Katrien
;
Gemmel, Paul
;
Rangarajan, Deva
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 68-84
Persistent link: https://www.econbiz.de/10010356882
Saved in:
2
Internal branding : social identity and social exchange perspectives on turning employees into brand champions
Löhndorf, Birgit
;
Diamantopoulos, Adamantios
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 310-325
Persistent link: https://www.econbiz.de/10010393228
Saved in:
3
How can supervisors improve employees’ intention to help colleagues? : perspectives from social exchange and appraisal-coping theories
Teng, Ching-i
;
Lee, I-chen
;
Chu, Tsung-lan
;
Chang, Hsin-ting
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 332-342
Persistent link: https://www.econbiz.de/10009578286
Saved in:
4
How employer and employee satisfaction affect customer satisfaction : an application to franchise services
Evanschitzky, Heiner
;
Groening, Christopher
;
Mittal, Vikas
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 136-148
Persistent link: https://www.econbiz.de/10009266749
Saved in:
5
Service performance-loyalty intentions link in a business-to-business context : the role of relational exchange outcomes and customer characteristics
Briggs, Elten
;
Grisaffe, Douglas
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 37-51
Persistent link: https://www.econbiz.de/10003959015
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