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~isPartOf:"Handbook of strategic e-business management"
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Handbook of strategic e-business management
Journal of business research : JBR
35
Marketing theory
33
Industrial marketing management : the international journal for industrial and high-tech firms
31
Journal of the Academy of Marketing Science
19
Journal of service management
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Journal of marketing management : MM
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The service industries journal
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The journal of services marketing
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International journal of physical distribution & logistics management : IJPD & LM
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Public management review
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European journal of marketing : EJM
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Tourism management : research, policies, practice
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AMS review : official publication of the Academy of Marketing Science
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International journal of contemporary hospitality management
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Journal of business market management : JBM
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Review of marketing research
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The TQM journal : the international review of organizational improvement
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Die Betriebswirtschaft : DBW
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Journal of macromarketing
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SpringerLink / Bücher
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International journal of hospitality management
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Journal of service research
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Journal of service theory and practice
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Journal of service theory and practice : JSTP
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Services marketing quarterly
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Australasian marketing journal
5
European Sport management quarterly : ESMQ
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European management journal
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of nonprofit & public sector marketing
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Journal of strategic marketing
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Managing service quality : MSQ ; an international journal
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Innovating in practice : perspectives and experiences
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International journal of production economics
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International journal of quality and service sciences
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ECONIS (ZBW)
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E-novation : a platform for innovation in the digital economy
Pattinson, Hugh M.
- In:
Handbook of strategic e-business management
,
(pp. 785-819)
.
2014
Persistent link: https://www.econbiz.de/10010234602
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Rethinking social CRM design : a service-dominant logic perspective
Chen, Hong-mei
;
Vargo, Stephen L.
- In:
Handbook of strategic e-business management
,
(pp. 767-784)
.
2014
Persistent link: https://www.econbiz.de/10010234603
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