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~subject:"Work behaviour"
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Work behaviour
Sales behaviour
213
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212
Salespeople
55
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30
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Dienstleistungsqualität
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Social network
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Soziales Netzwerk
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Emotion
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Kundenmanagement
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Austria
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Human performance
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International journal of selection and assessment
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Journal of marketing theory and practice
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Incorporating a counterproductive work behavior perspective into the salesperson deviance literature : intentionally harmful acts and motivations for sales deviance
Hochstein, Bryan W.
;
Lilly, Bryan
;
Stanley, Sarah M.
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 86-103
Persistent link: https://www.econbiz.de/10011654490
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2
Breaking the rules, not the law : the potential risks of counterproductive work behaviors among overqualified employees
Fine, Saul
;
Edward, Michal
- In:
International journal of selection and assessment
25
(
2017
)
4
,
pp. 401-405
Persistent link: https://www.econbiz.de/10011822883
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3
The waiter spit in my soup! : antecedents of customer-directed counterproductive work behavior
Hunter, Emily M.
;
Penney, Lisa M.
- In:
Human performance
27
(
2014
)
3
,
pp. 262-281
Persistent link: https://www.econbiz.de/10010400068
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