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~isPartOf:"Human performance"
~isPartOf:"International journal of hospitality management"
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Kim, Hyun Jeong
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Human performance
International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
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