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~person:"Buell, Ryan W."
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Customer satisfaction
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Kundenzufriedenheit
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Selbstbedienung
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Self-service
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1
Consumer behaviour
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Intertemporal choice
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Buell, Ryan W.
Collier, Joel E.
8
Kaushik, Arun Kumar
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Mattila, Anna S.
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Boslau, Madlen
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Rahman, Zillur
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Wang, Cheng
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Hung, Kam
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Kaufer, Erich
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Lee, Hyun-joo
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Robertson, Nichola
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Salomann, Harald
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Streukens, Sandra
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Artis, Andrew B.
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Dwivedi, Yogesh Kumar
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Epple, Manfred H.
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Gelbrich, Katja
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Greipl, Erich
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Guttzeit, Mandy
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Gössinger, Ralf
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Harris, Jennifer
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Lin, Jiun-sheng Chris
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Patterson, Paul G.
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Pezoldt, Kerstin
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Roschk, Holger
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Management science : journal of the Institute for Operations Research and the Management Sciences
1
Production and operations management : an international journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
2
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The labor illusion : how operational transparency increases perceived value
Buell, Ryan W.
;
Norton, Michael I.
- In:
Management science : journal of the Institute for …
57
(
2011
)
9
,
pp. 1564-1579
Persistent link: https://www.econbiz.de/10009312560
Saved in:
2
Are self-service customers satisfied or stuck?
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Production and operations management : an international …
19
(
2010
)
6
,
pp. 679-697
Persistent link: https://www.econbiz.de/10008796721
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