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type_genre:"Arbeitspapier"
~subject:"Dienstleistungsqualität"
~language:"eng"
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Dienstleistungsqualität
Selbstbedienung
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Self-service
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Consumer behaviour
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Beziehungsmarketing
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Food retailing
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Arbeitsbeziehungen
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Automation
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Automatisierung
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Betriebsklima
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Business process management
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Competition
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Consumption
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Customer behaviour
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Customer satisfaction
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Denmark
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Dienstleistungssektor
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Dänemark
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Fast-food industry
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Fruit
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Game theory
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Smela, Stephen J.
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Working paper / The Food Industry Center, University of Minnesota
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HR practices, employee behavior, customer satisfaction, and restaurant performance
Smela, Stephen J.
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2002
Persistent link: https://www.econbiz.de/10001735928
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