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type_genre:"Case study"
~type_genre:"Bibliographie"
~subject:"Kundenmanagement"
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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success
Hodge, Richard
;
Schachter, Lou
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2006
Persistent link: https://www.econbiz.de/10004491168
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Book yourself solid : the fastest, easiest, and most reliable system for getting more clients than you can handle even if you hate marketing and selling
Port, Michael
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2006
Persistent link: https://www.econbiz.de/10004508513
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How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent
Anderson, Dave
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2006
Persistent link: https://www.econbiz.de/10004877732
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