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Human performance
SpringerLink / Bücher
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Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
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The waiter spit in my soup! : antecedents of customer-directed counterproductive work behavior
Hunter, Emily M.
;
Penney, Lisa M.
- In:
Human performance
27
(
2014
)
3
,
pp. 262-281
Persistent link: https://www.econbiz.de/10010400068
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