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~person:"Parasuraman, A."
~subject:"Dienstleistungsinnovation"
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Dienstleistungsinnovation
Dienstleistung
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Parasuraman, A.
Witell, Lars
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Journal of service management
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Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
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