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~subject:"Relationship marketing"
~person:"Du Tertre, Christian"
~person:"Büttgen, Marion"
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Du Tertre, Christian
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La revue de l'IRES
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The journal of services marketing
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An imitation game : supervisors’ influence on customer sweethearting
Ertz, Elias
;
Becker, Laura
;
Büttgen, Marion
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 432-444
Persistent link: https://www.econbiz.de/10013407512
Saved in:
2
La relation de service : une tension vers un nouveau modèle de travail?
Ughetto, Pascal
;
Besucco, Nathalie
;
Tallard, Michèle
; …
- In:
La revue de l'IRES
(
2002
)
2
,
pp. 85-113
Persistent link: https://www.econbiz.de/10001723273
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