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~subject:"Relationship marketing"
~subject:"Working conditions"
~person:"Bonn, Mark Andrew"
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Relationship marketing
Working conditions
Dienstleistungsberufe
2
Gastronomie
2
Restaurant industry
2
Service workers
2
Tourism employees
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Tourismusberufe
2
Arbeitsmobilität
1
Arbeitsverhalten
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Arbeitszufriedenheit
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Beziehungsmarketing
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Burnout
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Customer incivility
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Customer service
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Dienstleistungsqualität
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Emotional exhaustion
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Emotional intelligence
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Employee retention
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Intelligence
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Job satisfaction
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Kundenservice
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Labour mobility
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Mitarbeiterbindung
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Organizational behaviour
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Organizational support
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Perceived organizational support
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Restaurant frontline service employees
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Restaurant management
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Salespeople
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Service performance
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Service quality
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Stress
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Supervisory support
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Turnover intention
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Verhalten in Organisationen
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Bonn, Mark Andrew
Dunkel, Wolfgang
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International journal of hospitality management
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
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