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~isPartOf:"DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft"
~isPartOf:"International journal of production economics"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Service industry
73
Dienstleistungssektor
72
Industrie
19
Manufacturing industries
19
Innovation
15
Dienstleistungsqualität
14
Service quality
14
Services
13
Dienstleistung
12
Deutschland
11
Germany
11
Innovation management
11
Innovationsmanagement
11
Bundling strategy
10
Business services
10
Leistungsbündel
10
Lieferkette
10
Supply chain
10
Unternehmensdienstleistung
10
Service innovation
8
Servitization
8
Firm performance
7
Productivity
7
Produktivität
7
Unternehmenserfolg
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New product development
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Produktentwicklung
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Beziehungsmarketing
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Performance measurement
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Performance-Messung
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Relationship marketing
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E-commerce
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Electronic Commerce
4
Lieferantenmanagement
4
Outsourcing
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Quality management
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Resource-based view
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Ressourcenorientierter Ansatz
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Service science
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Bayo-Moriones, Alberto
1
Cheng, T. C. E.
1
Escamilla de León, Sergio Antonio
1
Jayaram, Jayanth
1
Lee, Peter K. C.
1
Mackelprang, Alan W.
1
Merino Diaz-de-Cerio, Javier
1
Selvam, Rejina Mary
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Tu, Yiliu
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Wang, Binni
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Wang, Pong
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Xu, Kefeng
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
International journal of production economics
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of productivity and quality management : IJPQM
13
International journal of quality & reliability management
13
The TQM journal : the international review of organizational improvement
9
International journal of services and operations management
7
The service industries journal
7
Benchmarking : an international journal ; BIJ
4
International journal of six sigma and competitive advantage : IJSSCA
4
European journal of operational research : EJOR
3
International journal of production research
3
International journal of services, economics and management
3
The international journal of productivity and performance management
3
The international journal of productivity and performance management : IJPPM
3
Amfiteatru economic : an economic and business research periodical
2
Business process management journal
2
Entrepreneurship - BEF
2
Europäische Hochschulschriften / 5
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
Journal of management research
2
Managing service quality : MSQ ; an international journal
2
Operations management research : OMR ; advancing practice through theory
2
Schriften zu Marketing und Management
2
Service business
2
The journal of applied business research
2
The journal of services marketing
2
(1995). - X, 224 S. - Enth. 6 Beitr.
1
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Administrative Sciences : open access journal
1
Advances in logistics, operations, and management science (ALOMS) book series
1
Analele Universităţii Dunărea de Jos Galaţi / 1
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asian journal of business and accounting : AJBA
1
Athens journal of business & economics : AJBE
1
Benchmarking : an international journal
1
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ECONIS (ZBW)
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1
Customer satisfaction service match and service quality-based blockchain cloud manufacturing
Wang, Binni
;
Wang, Pong
;
Tu, Yiliu
- In:
International journal of production economics
240
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012629892
Saved in:
2
Continuous improvement competence, employee creativity, and new service development performance : a frontline employee perspective
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
171
(
2016
),
pp. 275-288
Persistent link: https://www.econbiz.de/10011437383
Saved in:
3
The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.
;
Jayaram, Jayanth
;
Xu, Kefeng
- In:
International journal of production economics
138
(
2012
)
1
,
pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
Saved in:
4
The impact of ISO 9000 and EFQM on the use of flexible work practices
Bayo-Moriones, Alberto
;
Merino Diaz-de-Cerio, Javier
; …
- In:
International journal of production economics
130
(
2011
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10008841749
Saved in:
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