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~isPartOf:"Journal of retailing and consumer services"
~subject:"Online retailing"
~person:"Carlson, Jamie"
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Online retailing
Beziehungsmarketing
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Consumer behaviour
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Customer perceived value
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Customer satisfaction
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Customer value
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Dienstleistungsqualität
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Distribution channel
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E-commerce
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Einzelhandel
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Electronic Commerce
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Konsumentenverhalten
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Loyalty
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Multi-country research
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Carlson, Jamie
Ladhari, Riadh
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Journal of retailing and consumer services
Australasian marketing journal
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Journal of retailing
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Managing service quality : MSQ ; an international journal
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
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