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~type_genre:"Fallstudiensammlung"
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Dienstleistungsmanagement
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Service management
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Fallstudiensammlung
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Allen, Paul
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Allen, Paul R.
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Siegfried, Patrick
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ECONIS (ZBW)
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Dienstleistungsmanagement am Beispiel erfolgreicher Unternehmenskonzepte : Fallstudien mit Arbeitsfragen : Emerson, Lufthansa, DHL, Shell, Eckes-Granini, Techniker Krankenkasse, Ho...
Siegfried, Patrick
(
ed.
)
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2017
Persistent link: https://www.econbiz.de/10011706621
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Service orientation : winning strategies and best practices
Allen, Paul R.
;
Allen, Paul
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2006
-
1. publ.
Persistent link: https://www.econbiz.de/10003187869
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