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subject:"Service industry"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
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Service industry
Consumer behaviour
Services marketing
15
Dienstleistungsmarketing
14
Beziehungsmarketing
10
Konsumentenverhalten
10
Relationship marketing
10
Customer satisfaction
8
Dienstleistungsqualität
8
Kundenzufriedenheit
8
Service quality
8
Brand image
6
Brand management
6
Markenführung
6
Markenimage
6
Brand
5
Markenartikel
5
Dienstleistungssektor
3
Brand loyalty
2
Dienstleistung
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Markentreue
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Services
2
Viral marketing
2
Virales Marketing
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Airline service
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Bank marketing
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Bankmarketing
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Beschwerdemanagement
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Brand attitudes
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Brand hate
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Brand satisfaction
1
Complaint management
1
Correlation
1
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Ackermann, Claire-Lise
1
Agrawal, Shiv Ratan
1
Belboula, Imène
1
Chen, Tom
1
Chrysochou, Polymeros
1
Cioppi, Marco
1
Curina, Ilaria
1
Duffy, Sarah
1
Finsterwalder, Jörg
1
Francioni, Barbara
1
Hegner, Sabrina
1
Hoang Thi Phuong Thao
1
Kamarulzaman, Yusniza
1
Krystallis, Athanasios
1
Kuppelwieser, Volker
1
Kushwaha, G. S.
1
Lassar, Walfried M.
1
Le Thi Hong Tam
1
Mohan, Geetha
1
Mohd-Any, Amrul Asraf
1
Ngo, Liem Viet
1
Northey, Gavin
1
Perényi, Áron
1
Prajitmutita, Lyn Manassannan
1
Prentice, Catherine
1
Roy, Sanjit
1
Sarker, Moniruzzaman
1
Sharma, Piyush
1
Shekhar, Vaibhav
1
Sivakumaran, Bharadhwaj
1
Swait, Joffre
1
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Journal of retailing and consumer services
The journal of services marketing
15
Services marketing quarterly
12
Journal of service research : JSR
10
SpringerLink / Bücher
10
European journal of marketing : EJM
8
Journal of service management
8
The service industries journal
7
Fokus Dienstleistungsmarketing
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of contemporary hospitality management
5
Journal of business research : JBR
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
European journal of marketing
4
Journal of hospitality marketing & management
4
Journal of service research
4
Journal of travel and tourism marketing
4
Managing service quality : MSQ ; an international journal
4
Marketing theory
4
Advances in services marketing
3
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft
3
International journal of hospitality management
3
International journal of quality and service sciences
3
Journal of global marketing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
The journal of business & industrial marketing
3
The marketing review
3
A Research Agenda for Service Marketing
2
Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
2
Business process management journal
2
Business-to-Business-Marketing
2
Die Betriebswirtschaft : DBW
2
Dienstleistungsmanagement : Jahrbuch
2
Dienstleistungsmarken : Forum Dienstleistungsmanagement
2
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
2
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ECONIS (ZBW)
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1
Consumer response to service brand physical elements : using a semantic priming task to explore implicit understanding of service brand meaning
Belboula, Imène
;
Ackermann, Claire-Lise
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012581856
Saved in:
2
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
3
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
4
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
5
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
6
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
7
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
8
An Indian customer surrounding 7P's of service marketing
Kushwaha, G. S.
;
Agrawal, Shiv Ratan
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 85-95
Persistent link: https://www.econbiz.de/10010468494
Saved in:
9
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
10
Store environment's impact on variety seeking behavior
Mohan, Geetha
;
Sivakumaran, Bharadhwaj
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009571282
Saved in:
11
The effects of brand credibility on customer loyalty
Sweeney, Jill
;
Swait, Joffre
- In:
Journal of retailing and consumer services
15
(
2008
)
3
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003699454
Saved in:
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