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~subject:"Shopping center"
~subject:"Kundenzufriedenheit"
~person:"Bustamante, Juan Carlos"
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Shopping center
Kundenzufriedenheit
Beziehungsmarketing
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Consumer behaviour
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Customer experience
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Customer satisfaction
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Dienstleistungsqualität
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Einzelhandel
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In-store
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Konsumentenverhalten
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Ladengestaltung
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Measurement
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Messung
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Bustamante, Juan Carlos
Chebat, Jean-Charles
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Journal of service management
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Measuring customer experience in physical retail environments
Bustamante, Juan Carlos
;
Rubio Benito, Natalia
- In:
Journal of service management
28
(
2017
)
5
,
pp. 884-913
Persistent link: https://www.econbiz.de/10011801824
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