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person:"Pedraja Iglesias, Marta"
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Customer satisfaction
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Dienstleistungsqualität
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Pedraja Iglesias, Marta
Pfeffer-Hoffmann, Christian
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The effects of nationality of origin on satisfaction: an application for the public service of social housing
Marzo Navarro, Mercedes
;
Pedraja Iglesias, Marta
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 849-861
Persistent link: https://www.econbiz.de/10008650333
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