//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
~subject:"Kundenservice"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Sprache"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Kundenservice
Language
20
Sprache
20
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Mehrsprachigkeit
6
Multilingualism
6
Service quality
6
Communication
4
Hispanics
4
Hispano-Amerikaner
4
Kommunikation
4
Beziehungsmarketing
3
Englisch (Sprache)
3
English (Language)
3
Internet marketing
3
Linguistics
3
Linguistik
3
Online-Marketing
3
Relationship marketing
3
Welt
3
World
3
Advertising
2
Advertising effects
2
Brand management
2
Culture
2
Customer service
2
Ethnic group
2
Ethnische Gruppe
2
Großbritannien
2
Interaction
2
Internal communication
2
Interne Kommunikation
2
Markenführung
2
Public relations
2
Services
2
Social Web
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Azab, Carol
1
Clark, Terry
1
Holmqvist, Jonas
1
Kraak, Johannes Marcelus
1
Published in...
All
Journal of business research : JBR
International journal of hospitality management
3
Diskussionsbeiträge / Fachbereich Wirtschaftswissenschaft, FernUniversität in Hagen : Diskussionspapier
1
Europäische Hochschulschriften / 5
1
Intercultural business communication and simulation and gaming methodology
1
Journal of consumer marketing
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of retailing
1
Journal of travel and tourism marketing
1
Managing service quality : MSQ ; an international journal
1
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
1
Technology mediated service encounters
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Speak my language or look like me? - Language and ethnicity in bilingual customer service recovery
Azab, Carol
;
Clark, Terry
- In:
Journal of business research : JBR
72
(
2017
),
pp. 57-68
Persistent link: https://www.econbiz.de/10011645477
Saved in:
2
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->